Sheraton Jiuzhaigou Resort, Jiuzhaigou ~ Reviews, Room Choices & Prices 2025

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About the Resort

Jiuzhaigou Scenic Spot, Jiuzhaigou, China, 623402

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Twin Room

Max:

2 persons

30 m²

Bed options:

2 Single beds

Mountain view

Bathtub

Air conditioning

room details

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Executive Suite

Max:

2 persons

63 m²

Bed options:

1 King-size bed

Mountain view

Bathtub

Air conditioning

room details

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Superior Twin Room

Max:

2 persons

30 m²

Bed options:

2 Single beds

Mountain view

Shower

Bathtub

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Getting around

Explore available ways to reach your dream destination

City Centre

Jiuzhaigou 2.4 km

Airports

Jiuzhai Huanglong (JZH) 88.5 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Must-Try Buffet

“The international buffet restaurant was simply excellent! After a long day exploring the Jiuzhaigou National Park, I found the variety of dishes offered in the buffet to be not only plentiful but of high quality. The selection included delicious Western options, which were a good change from local cuisine.” view full review

Convenient Parking Facilities

“I was impressed with the easy access to parking facilities at the hotel. It was well-organized and made arriving and departing much more seamless. Having a safe place to park my car after long days of adventuring in the area made my stay even more enjoyable.” view full review

Relaxing Spa Experience

“After hiking through the park, I treated myself to a rejuvenating massage at the hotel spa. The atmosphere was serene, and the professionals there really knew how to help me unwind. The herbal water soaking prior to my leg massage was a unique and refreshing touch that enhanced the overall experience.” view full review

Spacious and Comfortable Room

“The room I stayed in was spacious with a very comfortable Sheraton Sweet Sleeper bed, which made for great restful nights. I appreciated the large soaking bathtub in the bathroom as well, which was perfect for relaxing after busy days of exploring. Everything from the amenities to the cleanliness was great!” view full review

General

Safe deposit box
Wheelchair access

Guest Parking

Kitchenette
Electric kettle

Spa & Leisure

Indoor swimming pool
Sauna

Room features

Free Wi-Fi in rooms
Mini-bar
Sitting area
Ironing facilities

Bathroom

Hair dryer

Self-catering

Kitchenette
Electric kettle

Media

AM/FM alarm clock

Room decor

Carpeted floor

Location

Jiuzhaigou Scenic Spot, Jiuzhaigou, China, 623402

Map view

Jiuzhaigou Scenic Spot, Jiuzhaigou, China, 623402

City landmarks

Jiuzhaigou

Jiuzhai Valley National Park

2.3 km

Within the County

Zharu Temple

2.6 km

Souvenirs & Clothing Market

2.2 km

2nd fl

Ecotourism Program

2.5 km

In Jiuzhaigou County

Nuorilang Waterfall

3.3 km

23 Bianbian Jie; 边边街23号

Star Cafe

4.1 km

Zhangzha Town

Jiuzhaigou National Arts Center

6.9 km

Zhangzha Town

Jiuzhaigou Natural Reserve

145.7 km

Nearby

Jiuzhaigou National Park

550 m

Restaurants

TaiBaiLou

310 m

23 Bian Bian Jie

Reviews and Ratings

Feedback from previous guests about their experience

68%

liked the resort and would come back again

6.8/10

Nice

Rooms

6.8

Location

9.2

Service

6.6

Dining

5.6

Charles

United States, February 2025

7.4/10

I had a wonderful stay at the hotel! Every aspect from the warm welcome to the courteous service made it memorable. The location is perfect for those wanting to visit the Jiuzhaigou National Park, which is just a short walk away. While the room was clean and the amenities were good, I did notice that the Wi-Fi was inconsistent, which was a bit frustrating. The breakfast could also use some improvements in variety and quality, but overall, it was a great experience.

Rooms

7.0

The room was clean and comfortable but showing some signs of wear. There was a leak in the sink, but it didn't impact our stay much. I'd rate it at 7/10 due to the need for improvements.

Service

9.0

The service was quite commendable. The staff was attentive, and I was impressed with how quickly they resolved our room issue when we requested a change.

Location

10.0

The hotel is ideally located, just a 15-minute walk from Jiuzhaigou National Park. The proximity to various small eateries and shops is a huge plus.

Dining

5.0

Breakfast had a decent variety, especially for the western selection, but overall I found it lacking in quality. I would rate it a 5/10.

Facilities

6.0

While the amenities were generally good, I found the Wi-Fi to be quite poor, which is an essential feature nowadays.

Roger

United States, February 2025

6.6/10

I stayed at the Jiuzhaigou Sheraton for two nights and found its amenities and services to be pretty standard for a 4-star hotel, which was a plus for me. The location is very convenient, with a short walk to the park and local food vendors. However, I did notice some issues like the smell of smoke in certain areas and the overall need for renovations, which detracted from my experience.

Rooms

6.0

The rooms felt a bit aged, and there was an unwelcome smell that made me uncomfortable at times. Overall, they were fine, but definitely not up to higher international standards.

Service

5.0

The service was a mixed bag. While some staff were nice, I struggled with communication as their English was very limited, which made requests challenging.

Location

9.0

The location is quite good, as it's close to the park entrance and local food options. It made my outings effortless and enjoyable.

Dining

7.0

Dining options were decent, with a breakfast that had solid choices, but certain items just didn't meet my expectations, especially for a hotel in this category.

Facilities

6.0

Facilities like the heated pool and gym were adequate, but the hotel overall feels like it needs a serious upgrade. For the price point, I expected a bit more.

Don

United States, January 2025

6.4/10

The hotel is conveniently located near the Jiuzhaigou Nature Reserve, making it easy to access the park. The rooms are spacious and relatively clean, but they fell short of true five-star standards. Service in the restaurant was lacking, and I encountered issues with room cleanliness. Overall, while it has its pros, it's essential to manage expectations about the experience and the quality for the price paid.

Rooms

6.0

The rooms are spacious, but ours had some cleanliness issues and could use updates. The shower had mold, and there were issues with flooding.

Service

5.0

Service was friendly in general, but restaurant staff seemed indifferent to guest needs, leading to overall poor dining experiences.

Location

9.0

The location is great, being just a short walk to the park entrance, which is very convenient after a long day of hiking.

Dining

5.0

Dining options were disappointing; breakfast had limited western choices and the overall quality of food was not up to par, making it feel overpriced.

Facilities

7.0

The pool area and common spaces were acceptable, although non-heated sections felt uncomfortable at night.

Gerald

United States, November 2024

6.8/10

I was pleasantly surprised by the hotel’s quality during my trip to Jiuzhaigou. The location is perfect for accessing the national park, and the rooms were comfortable although a bit too warm. Unfortunately, the dining experience was disappointing, especially the breakfast and dinner options, which didn’t live up to what I hoped for. Overall, it's a nice place to stay after long days of hiking, with some positives and other aspects that could use improvement.

Rooms

7.0

The rooms were spacious and comfortable, but the heat was a bit excessive, making the room too warm at times. Opening the windows helped, but it was something that needed attention. Overall, they were clean and well-stocked with amenities.

Service

8.0

The service from the front desk was quite helpful, especially when they dealt with our tour guide's confusion over the hotel voucher. However, some language barriers made communication a bit tricky at times.

Location

9.0

The location is incredibly convenient, being just a short distance from the Jiuzhaigou park entrance, making trips back and forth really easy after our hikes.

Dining

5.0

Dining was one of the weaker aspects of my stay. Both dinner and breakfast were lackluster, with cold food at the buffet and limited options that didn't reflect the local cuisine well.

Facilities

6.0

The hotel had decent facilities with a pool and availability for massages, but the pool was not warm, which was a disappointment for me.

Joe

United States, October 2024

7.4/10

Staying at the Sheraton Jiuzhaigou was a blend of convenience and comfort. The location is prime, just a short distance from the park, and the rooms offer a good level of comfort after a long day of exploring. However, the service leaves a bit to be desired, as communication was sometimes challenging. Overall, it’s a good option if you're prioritizing access to the Jiuzhaigou Park while also looking for a decent place to relax at the end of the day.

Rooms

8.0

The rooms were clean and comfortable, featuring standard five-star amenities, although they felt a little dated. I enjoyed the comfortable bed and nice bathroom, which provided a cozy retreat after hiking.

Service

6.0

While the staff were eager to help, many seemed inexperienced, making communication somewhat difficult. I had to be patient during my stay, but a few staff members definitely stood out for their willingness to assist.

Location

9.0

The hotel is conveniently located just about a 20-minute walk from the Jiuzhaigou Park entrance, making it easy to access the stunning sights without the hassle of long travel times.

Dining

7.0

Dining experiences were decent, with a buffet offering a variety of choices for breakfast, though the overall quality of food could improve. The meal options were satisfactory but nothing particularly remarkable.

Facilities

7.0

The hotel had a gym and an entertainment center in the basement, which were nice touches. However, the overall feel of some facilities was a bit underwhelming for a resort-like atmosphere.

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